FAQS

Frequently Asked Questions

  • Yes! DVP services are free, confidential, and self-directed. DVP will not disclose personally identifying information about clients they work with, unless clients sign a written, informed, reasonably time limited consent form. Further, New York State law prohibits DV advocates from disclosing client information to others. For details, please refer to Chapter 309 of the 2021 DV Advocate Privilege Law.

    If you have any questions about what advocates can keep confidential, please call our 24/7 hotline anonymously and staff will be happy to discuss any concerns.

  • All services are free and no insurance is needed to access DVP services.

  • Give us a call and we can talk about options and DVP services. We are available 24/7 at 518-793-9496

  • We are here to listen and will never tell a survivor what they should do. Survivors/ victims are the experts in their own lives. DVP can inform you of your rights, help you explore your options, and support the decisions you make.

  • No, making a report is a victim/survivor's choice. DVP services are available to victims/survivors of domestic violence and their children. DVP will not disclose personally identifying information about clients they work with, unless clients sign a written, informed, reasonably time limited consent form. Further, New York State law prohibits DV advocates from disclosing client information to others. For details, please refer to Chapter 309 of the 2021 DV Advocate Privilege Law.

    If you have any questions about what advocates can keep confidential, please call our 24/7 hotline anonymously and staff will be happy to discuss any concerns.

  • DVP can assist survivors/victims of domestic violence by attending court and assisting in preparing petitions.

  • Yes. There are options for survivors/victims of domestic violence who also have children and pets. Reach out to us at our 24/7 hotline 518-793-9496 for more information and support.